COVID-19 update
NSW LRS Lodgment Office is now open for walk-in customers.
You can still book an appointment in advance to ensure all required documents are prepared in advance or be redirected to online lodgment options where available.
Bookings can be made by emailing [email protected]
From 27 April 2020, changes to the Conveyancing Rules temporarily allowed paper land dealings, plans and section 88B instruments to be signed electronically. These rules have now been incorporated in the Conveyancing Rules – (COVID-19 Pandemic) Amendment (Version 2), which was published on 21 December 2021 and continues to be in force. This amendment indefinitely extends the electronic signing provisions.
These documents may also be witnessed electronically using an audio-visual link under Part 2B of the Electronic Transactions Act 2000.
These provisions do not alter any existing requirements for execution and certification, verification of identity or establishing the right to deal.
Please refer to the Guidance Note on executing NSW plans for more information about signing and witnessing plans.
Please note: The Registrar General has declared under the NSW Conveyancing Rules that all land dealings must be lodged electronically by a Subscriber to an Electronic Lodgment Network (ELN). Lodging land dealings in paper will not be permitted from 11 October 2021.
ARNECC has provided guidance on conducting eConveyancing during this time.
NSW LRS has published information to assist customers during COVID-19 disruptions. The information outlines measures NSW LRS has put in place to assist customers, including arrangements for visiting the Liverpool Street lodgment office for services not available electronically.
Property settlements through PEXA continue as normal and uninterrupted. PEXA provides advice for customers settling during COVID-19 disruptions. For more information please contact PEXA.
Sympli is continuing to operate and deliver services and remain committed to maintaining a high level of customer service and support. For more information, please contact Sympli.
Ongoing updates
Whilst life is returning to normal and restrictions continue to lift, we will keep you informed in the event there are future disruptions and special arrangements need to be put in place.
This page will be ORG’s source of regular updates. We will also send direct communications on any substantial developments via ORG’s email subscription service.