ELNO Conditions of approval

Under section 16 of the Electronic Conveyancing National Law (ECNL), the Registrar General has the power to attach conditions to an Electronic Lodgment Network Operator (ELNO)’s approval to operate an electronic lodgment network in NSW. The conditions framework in NSW includes:

General conditions

These are standard conditions that apply uniformly to all ELNOs.

Special conditions

These are conditions that apply to individual ELNOs, based on the circumstances of each ELNO.

General conditions

Current version
Historical versions

Special conditions

Approvals and related conditions for each ELNO:

PEXA approval and conditions

Sympli approval and conditions

ELNO vendor guarantees

Under the general conditions, each ELNO is required to provide a guarantee for the benefit of vendors in residential eConveyancing transactions.

ELNO vendor guarantee table sets out the key terms and conditions of each ELNO’s vendor guarantee.

ELNO service fees

Under the general conditions, an ELNO may increase its service fees once each financial year. The conditions impose an annual price increase cap of “CPI – Factor”, with the factor set each year by the Registrar General. The factor allows the Registrar General to adjust the price cap in line with market conditions. In determining the factor, the Registrar General takes into account any review of the electronic conveyancing market conducted by the Independent Pricing and Regulatory Tribunal (IPART).

The table below shows the factor for each financial year.

Financial yearFactor
2018/19 0
2019/20 0
2020/210

Contacting the Registrar General

The contact details for the Registrar General for matters relating to the ELNO approval and conditions are:

Director, Regulation and Compliance
Office of the Registrar General
McKell Building
2-24 Rawson Place
Sydney NSW 2000

ORG-Admin@customerservice.nsw.gov.au